Terms of Service

These Terms are an agreement between you (the “User” or “Merchant”) and Kacper Polak (“Vendmint”, “we”, “us”).

• Service: the Vendmint platform, including AI generation, hosting, deployment and integrations.
• Store: a storefront you build and publish on Vendmint.
• End customer: a person shopping in a Store you operate.
• Output: code, content and assets generated by AI at your request.
• Credits: billing units measuring AI generation usage — a periodic allowance included in plans that carry one and, when offered for sale, purchased credits.

Vendmint generates online stores from your prompts, then hosts and deploys them and connects them to integrations. AI Output is provided “as is”. We do not guarantee that generated code, content or design is correct, fit for a particular purpose or free of third-party rights, and you are responsible for reviewing it before publishing.

You enter into these Terms in two steps: by making a purchase and by ticking the acceptance box during account activation. We record the accepted version and its time. For material changes we may ask you to accept a new version before continuing.

During activation you also consent to the service starting immediately. What that consent means for your right of withdrawal is described in the Refund & Cancellation Policy.

• You provide true details and keep them up to date.
• You are responsible for activity on your account and for keeping your credentials secure.
• One person means one account.
• Your account is created after purchase: we email you an activation link to set a username and password. There is no public self-serve registration.

We offer paid subscription plans. The current scope, limits and prices of each plan are defined by the pricing page on our site — that page is the binding description of the offer at the time of purchase, and these Terms do not extend the scope of any plan.

We may change prices. When a change affects an active subscription, we notify you before it takes effect and you can cancel before renewal if you disagree.

Subscriptions are billed in advance per billing period and renew automatically until cancelled. On a failed payment we may downgrade the plan or suspend access until it is settled. Prices are shown gross and include VAT where applicable.

Purchases are handled by our billing partner Paddle (Paddle.com Market Limited) acting as merchant of record — Paddle is the formal seller of your purchase and may appear on your payment confirmation and card statement (e.g. as “PADDLE.NET”). Paddle’s Checkout Buyer Terms (available at paddle.com/legal) also apply to your purchase. You manage your subscription through the Paddle billing portal.

Credits are billing units measuring AI generation usage. They are not money or a payment instrument and cannot be exchanged for cash.

• Usage is charged per operation, based on the actual cost of the AI model used.
• Plan allowance: some plans include a credit allowance per billing period, as described on the pricing page; a plan without an allowance relies on purchased credits only. Unused allowance does not roll over to the next period.
• Purchased credits (when offered for sale): they have no expiry date and lapse only when your account is closed, subject to the Refund Policy. Using them does, however, require active access to the service — if your subscription expires, the balance is preserved and can be used again once you resume a plan.
• Before an operation starts we estimate its cost and place a hold on the corresponding part of your balance. If the balance does not cover the estimate, the operation may be limited or blocked even before the balance reaches zero; once the balance is exhausted, chargeable generation is blocked until it is topped up.
• We may grant promotional credits at our discretion; they have no monetary value and are non-refundable.
• Refunds for credits are governed by the Refund & Cancellation Policy. Credits that have been used are never refundable.

Subject to your fees being paid, you receive broad rights to use, modify and commercially exploit the Store generated for you. To the extent we hold rights in the Output, we grant you a worldwide license to use it in your Store.

We retain all rights to the platform itself: the generator, product components, storefront runtime, system prompts and design systems. Components embedded in your Store are licensed to you for use in that Store, not transferred.

You are responsible for everything about a Store you operate on Vendmint, including:

• The legality of your products and your dropshipping arrangements.
• Order fulfilment, shipping and customer service.
• Your taxes and your own store policies (privacy, refunds, shipping, cookies).
• Consumer rights that apply to you, including the EU 14-day right of withdrawal where applicable.
• Trademarks, copyright and other third-party rights in your content, including imported content.

Vendmint can generate sample legal documents for your Store (for example a privacy policy or a cookie policy) based on its configuration. This is a convenience, not legal advice: review and adapt them to your business before publishing — responsibility for their accuracy and completeness remains yours.

Vendmint lets you import product data from an external source (for example an AliExpress product page URL or a CSV file), including descriptions and images, and process it with AI (for example translate it). We run imports only on your instruction, and it is your responsibility to ensure you have the right to use the imported content in your Store — in particular third-party images and descriptions.

When you accept payments from end customers, you do so through your own Stripe account connected to your Store (Stripe Connect); payments go directly to your Stripe account. You accept the Stripe Connected Account Agreement and the Stripe Services Agreement. Vendmint is a technical intermediary, not a party to the transaction between you and your customer.

We are not responsible for chargebacks, refunds or payment disputes in your Store. We currently charge no platform fee on transactions in your Store; if we introduce one, we will disclose it before it applies to you.

Shopify, WooCommerce, Stripe, InPost and other integrations are governed by their own terms. Using them is a relationship between you and that provider.

You can also connect a third-party AI client to your account over the MCP protocol (for example Claude or Cursor). Such a client gains access to your account and acts on your behalf — you are responsible for what you connect, and you can disconnect it at any time in Settings. Data the client retrieves is governed by that provider's terms.

Your use of Vendmint is subject to the Acceptable Use Policy, which prohibits illegal or counterfeit goods, IP infringement, fraud, malware, and abuse of the AI or the platform. Violating it can lead to suspension or termination.

By publishing templates, components or design systems on the marketplace, you confirm you have the right to do so and grant other users a license to download and adapt them as independent copies. We may remove listings that violate the Terms or the Acceptable Use Policy.

We aim for high availability but provide the service on a best-effort basis and do not guarantee uninterrupted operation. We announce planned maintenance in advance where possible.

We may suspend or terminate access for violating the Terms or the Acceptable Use Policy, for non-payment, or where the law requires it, with notice where feasible. You can stop using the service and close your account at any time. After termination, on your request, we will give you a reasonable window to export your content before data is deleted.

The service and Output are provided “as is” and “as available”, without warranties of any kind. We do not guarantee any commercial outcome, search ranking or level of sales.

To the extent permitted by law, our total liability arising from the service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost profits or lost data. Nothing here limits liability that cannot be limited by law — for consumers, these limits apply only to the extent permitted by consumer-protection rules.

You agree to defend and hold Vendmint harmless from claims arising out of your Store, products, content (including imported content) or your breach of these Terms.

Neither party is liable for failure to perform caused by events beyond its reasonable control, including failures of infrastructure or third-party providers.

These Terms are governed by Polish law. This choice of law does not deprive consumers of the protection of mandatory rules of the country of their habitual residence. Disputes are resolved by the courts having jurisdiction under general rules. Consumers may also use out-of-court complaint and redress mechanisms, such as municipal or district consumer ombudsmen or the regional Trade Inspection authority in Poland.

We may update these Terms. We publish the new version with an updated date and notify you of material changes. Continued use after the effective date means you accept the change.